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Assistant Manager

Reports To: General Manager (1st), Director of Human Resources(2nd)

The primary function of the Assistant Manager's position is to provide the General Manager with support in the overall operation of the store. This position requires a highly self-motivated individual who has a desire to continually assume more responsibility and ultimately to learn the General Manager's job. The Assistant Manager must be willing to work flexible hours. He/She must possess or have the ability to learn strong administrative skills. This position requires someone with strong moral and ethical qualities.

Major Responsibilities
  • Customer Service
  • Promotion of Sales
  • Housekeeping
  • Food Safety
  • Overall Safety
  • Inventory/Cash Control
  • Bookkeeping
  • Supervising Employees
  • Budget Control
  • Policy Administration
Typical Tasks and Duties
» Must perform all tasks and duties required of Sales Associate
» Helps with the development and training of new employees
» Helps with the ordering of merchandise for the store
» Helps with the daily bookkeeping (i.e. reports, invoices, deposits)
» Helps with the administration of company policy
» Directs the work of other employees in a manner that is consistent with policy and the instructions of the G.M.
» Exercises discretionary power in the G.M.'s absence in a manner which is consistent with company policy
» Makes himself/herself available at times of the G.M.'s extended absence. (i.e. days off, vacation, illness)
 
Typical Skills Required
» Must be physically capable of performing the job of Sales Associate
» Must be able to work very long hours whenever necessary
» Must communicate effectively with subordinates and superiors
» Must possess strong working knowledge of arithmetic
» Must be capable and willing to solve problems that pertain to the daily operation of the store and personnel when they arise in the General Managers absence.
 
General Manager

Reports To: Director of Human Resources (1st), Director of Operations (2nd)

The General Manager is directly responsible for the store property, employees, and sales 365 days per year. This position requires a highly self-motivated individual who is not afraid of hard work. The General Manager must possess or have the ability to possess strong administrative skills. This person must be able to gain the respect of fellow employees and customers. He/She must possess strong moral and ethical qualities.

Major Responsibilities
  • Customer Service
  • Promotion of Sales
  • Housekeeping
  • Food Safety
  • Overall Safety
  • Inventory/Cash Control
  • Staffing and Training
  • Bookkeeping
  • Supervising Employees
  • Budget Control
  • Policy Administration
  • Outsourcing of Maintenance and Logging of All Tasks on the Maintenance Log
Typical Tasks and Duties
» Must perform all tasks and duties required of Sales Associates
» Hires, orients, trains, disciplines and fires employees according to company policy
» Promotes and develops supporting management members
» Plans/prepares work schedules, assigns employees to tasks and duties
» Follows established pricing and merchandising policies
» Conducts price surveys, knows competition
» Coordinates promotional activities
» Coordinates with community events
» Arranges his/her schedule to be on duty during peak business hours
» Orders merchandise for the store
» Administers security, sales and record keeping practices
» Administers security, sales and record keeping practices
 
Typical Skills Required
» Must be physically capable of performing the job of Sales Associate
» Must be able to work long hours whenever necessary
» Must communicate effectively with subordinates and superiors
» Must possess strong working knowledge of arithmetic